Business identity verification in container shipping
Accurate company identity data is essential for many a digital workflow in container shipping. Onboarding new partners, completing KYC verification, maintaining CRM and master-data records and meeting compliance requirements all depend on a reliable view of the entity involved. When this information is incomplete or inconsistent, digital tools cannot deliver their intended results.Why identity data limits digitalisation in shipping
Identity information is sourced from public registries, commercial databases, internal systems and even third-party software tools. These sources follow different formats, levels of completeness and update cycles. Teams often perform the same checks in multiple places and then compare outputs that do not match. This leads to duplicate records, missing fields and manual resolution during onboarding and compliance checks. The result is friction in workflows that should be fast and automated.DCSA sees this across carriers, ports, forwarders and technology partners. Fragmented company identity data remains one of the most persistent blockers to digital adoption, including initiatives that rely on verified counterparties such as electronic bills of lading.Fragmented sources slow onboarding and compliance
When the underlying identity data is unreliable, onboarding takes longer, compliance reviews require more intervention and CRM systems become harder to maintain. Master-data teams spend time fixing discrepancies rather than enabling automation. KYC verification becomes labour-intensive and inconsistent across jurisdictions. These issues limit the operational gains digitalisation is expected to provide.How Identity Exchange improves business identity verification
Identity Exchange addresses this issue directly by providing one access point to trusted public and commercial identity sources. A single query returns verified, structured identity data that can be used immediately in onboarding tools, CRM systems or compliance workflows.One access point to verified company information
Identity Exchange consolidates company identity data that previously had to be sourced manually from multiple registries and databases. Smart routing selects the most reliable source for each request, based on jurisdiction and identifiers such as registration numbers, VAT, LEI or EORI.Structured identity data for CRM, onboarding and KYC
The service delivers clean, machine-readable results that support accurate master-data records and reduce the need for correction. This improves the quality of the data entering onboarding and compliance systems, reducing false positives and repeated checks.Web interface and identity verification API for all volumes
Teams can perform ad hoc checks through a web interface or integrate the Identity Exchange API for high-volume or automated workflows. In trials, Identity Exchange achieved a 95 percent match rate, demonstrating its ability to increase accuracy and reduce manual rework.Impact on data quality, efficiency and compliance
Better identity data strengthens every workflow that depends on it. Duplicate records can be removed, missing fields completed and incorrect entries corrected at the source. Onboarding becomes faster and more consistent. Compliance teams handle fewer false positives and can rely on structured, verifiable records during due-diligence reviews.A foundation for future digital workflows in global trade
Verified, machine-readable identity information is essential for broader digital adoption across container shipping. Electronic bills of lading, digital port-call processes and integrated logistics all depend on accurate identification of the legal entity involved. Reliable identity data also supports advanced capabilities such as risk scoring, analytics and future autonomous systems.Identity Exchange provides the identity layer for this next phase of digitalisation. By improving the accuracy and trustworthiness of company identity data, it helps create a more connected and interoperable digital ecosystem for global trade.
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