Last update: 19 December, 2026Digital Container Shipping Association (hereinafter DCSA, we, our or us) aims to establish standards for a common technology framework, enabling global collaboration within the shipping (service) industry. In the context of its activities, DSCA may collect, store or otherwise process personal data. Based on the applicable data protection and privacy laws and, in particular, the General Data Protection Regulation (GDPR) and the Dutch GDPR Implementation Act (UAVG), DCSA qualifies as the data controller with respect to the processing of your personal data. This privacy statement will explain how DCSA uses the personal data we collect from you when you visit our website and when you interact with us beyond this website, such as by requesting a demo for a product, opening a support request or by simply contacting us through the website. This policy also provides information for persons who apply with us for a job and for persons employed by our members that perform activities for us in the capacity of “subject matter experts”. 1. Who are we? We are Digital Container Shipping Association, an association with full legal capacity (vereniging met volledige rechtsbevoegdheid) incorporated under Dutch law, with a registered office at Strawinskylaan 457 (1077 XX) Amsterdam, with registration number 74567837. By using our services and/or our website and by providing your personal data to us, you acknowledge that your personal data will be processed in accordance with this privacy statement. Notice: this does not mean that you consent to the processing of your personal data. We do not process your personal data based on your consent, unless specifically indicated by this privacy notice or prior to our collection of your personal data. 2. What data do we collect? DCSA may collect and process (part of) the following personal data:
Personal details, including first and last name;
(Business) contact details, including (business) (email) addresses and phone numbers;
Business details, such as company name and job title;
Account details, such as username and password;
Technical data, such as IP address, browser type and version, time zone setting and location, and other technology on the devices you use to access the website;
Usage data, including data about activity on our website and in any software provided by DCSA;
Any personal data you voluntarily share with us, for example if you communicate with us via email or by other means, such as out contact form;
CV, educational and professional experience, references, statement of conduct or outcomes of precedential investigations, answers to questions during job interviews, test results, professional certificates;
Information from public registers, such as extractions from the Chamber of Commerce (e.g. ownership information, tax ID, registration number, legal entity identifier and economic operators registration and identification number); and
Information from external sources (search engines, sector specific news articles, social media) which we combine with the data that we collect from you ourselves, in order to construct a more comprehensive and accurate set of information on you.
3. How do we collect your data? We may collect data and process data when you:
Register online to receive (DCSA) news updates from us;
Submit an inquiry through our website;
Submit a support request to us;
Enter into an agreement with us;
Create an account with us;
Provide your business information to us to register in (a piece of) software;
Voluntarily complete a survey or request for feedback through our website or by email;
Use or view our website via your browser’s cookies; and
Voluntarily share your personal data with us, for example if you communicate with us via email or by other means, such as our contact form, or when you apply for a job with us, or if you are (applying for being) active as a subject matter expert (SME).
We may also collect and process your personal data that we receive from third parties:
Through public registers, such as trade registers or through the Chamber of Commerce;
From third parties such as the company you work for or that you represent, for instance if they lawfully transfer your data to us, in order for us to contact you and provide our services to you; and
From external sources (search engines, sector specific news articles, social media).
4. Legal bases for processing We process your personal data based on one of the following legal grounds:
If the processing is necessary for the performance of a contract to which you are party (or in order to take the necessary steps prior to entering into a contract with you), as described below under (a) and (b);
If the processing is necessary for the purposes of the legitimate interests pursued by us, such as described below under (c) to (h); and
If the processing is based on your consent (i).
Insofar as we process your personal data based on your consent, for instance for the purpose of sending newsletters or marketing material if you are not yet one of our contacts, or for the purpose of placing cookies when visiting our website, we hereby inform you that you have the right to withdraw your consent, at any time, by using the ‘unsubscribe’ function in our newsletter or by contacting us directly, without affecting the lawfulness of processing based on consent before its withdrawal. 5. How will we use your data? DCSA collects your data so that we can:
a) provide you with the requested services and updates;
b) assess whether you are suitable for the position for which you apply and to possibly enter into an employment contract with you, as well as to prevent the reassessment of applicants;
c) keep administrative records, for instance debtor and creditor, and financial administration, and (client) relationship and membership management;
d) use it for communication purposes, such as the processing of and responding to your requests, inquiries and complaints, the maintenance of business relations;
e) to assemble and maintain our group of subject matter experts, which provides services to DCSA and to our members, to keep and register the relevant contact details within our internal administration for communication purposes;
f) establish, exercise, or defend our legal position and rights;
g) use it for marketing purposes which in our view may be relevant for you, to send newsletters and updates;
h) use it for analytics and research purposes, for instance in relation to the prevention of fraud and abuse, but also to improve our services; and
i) provide you with newsletters and other forms of communications you request from us.
6. With whom do we share your data?In the context of the purposes as described above, we may share your personal data with third parties:· In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of insurers or a government authority such as data protection authorities;· We may share your personal data with our trusted partners and suppliers. This sharing is necessary for the provision of our services and to facilitate our operations. We ensure that all partners and suppliers are obligated to protect your data and use it solely for the purposes for which it was shared. They are not permitted to use your personal data for their own marketing or other purposes;· We may share your personal data with our clients and professional advisors, such as lawyers, auditors, and consultants, as part of our business operations. Such sharing will be done in a controlled manner and only as necessary for the purposes of obtaining professional advice, or as required by law;· We may engage third parties to process the personal data on our behalf (for example providers of certain IT applications, software developers, cloud providers, and CRM system providers);· We may share certain personal data with your employer or business contacts, with individuals or organisations who have a direct (contractual) relationship with us, other relevant private organisations; and· We may also transfer personal data in the event of the sale or transfer of all or any part of our business with external advisors, auditors, (potential buyers), government authorities, if this is required in the context of that transaction.We ensure that, if applicable, appropriate measures are taken when we disclose your personal data to third parties. For example, if necessary, we will conclude a data processing agreement (in which restrictions on the use of your personal data and obligations regarding the security of your personal data is included).7. Data transfers outside the European Economic AreaSome of the parties with whom we may share your personal data may be located in countries outside the European Economic Area, which countries may offer a lower level of data protection than countries within the European Economic Area. For example, we share business related information, which may include your (business) contact details, with other third-party data processors located outside of the EU.In such case, we shall ensure that the international transfer of your personal data shall comply with the applicable data protection laws. For instance, by concluding the relevant EU Standard Contractual Clauses or by relying on the relevant adequacy decision adopted by the European Commission.You may always request a copy of the safeguards that apply to the transfers of your personal data by using our contact details as indicated under section 15 below.8. How do we store your data? DCSA securely stores your data in our central Salesforce CRM platform. We also use this platform to send you news updates and respond to your inquiries. We have taken technical and organizational security measures to protect your personal data as adequately as possible against destruction, loss, alteration and unauthorized access, storage or other processing operations. Also, we strive to keep your data accurate and up to date. In that context, we request you to actively inform us about any changes of your personal data (such as a change of address). Normally, DCSA will store your personal data for an additional 5 years after we ended our business relationship, unless it is required for legal, regulatory or fiscal reasons. If you want to know what retention terms DCSA applies to your personal data, please feel free to contact us, in the manner as indicated under section 15 below. 9. Marketing DCSA will only send you marketing updates if you have agreed to receive these. You may always opt out of receiving these updates at a later date, by clicking on the unsubscribe button at the bottom of the emails, or by contacting us as indicated under section 15 below. 10. What are your data protection rights? DCSA would like to make sure you are fully aware of all of your data protection rights. Every subscriber is, under circumstances, entitled to the following:
The right to access – You have the right to request DCSA an overview of the personal data that we store.
The right to rectification – You have the right to request that DCSA correct any information you believe is inaccurate. You also have the right to request DCSA to complete the information you believe is incomplete.
The right to erasure – You have the right to request that DCSA erase your personal data.
The right to restriction – You have the right to request that DCSA restricts the processing of your personal data.
The right to object –You have the right to object to the processing of your personal data.
The right of data portability – You have the right to receive your personal data in a structured, commonly used and machine-readable format and to (have) transmit(ted) your personal data to another organisation.
If you would like to exercise any of these rights, please contact us as indicated under section 15 below. We will respond to your request within one month after receiving it. Normally, we aim to provide a complete response within that time but we have the right to extend this period (to a maximum of three months after the date on which we received your request). We will inform you at least within one month if we need more time and extent the period up to a maximum of three months.Additionally, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via its website: https://www.autoriteitpersoonsgegevens.nl/nl/zelf-doen/gebruik-uw-privacyrechten/klacht-melden-bij-de-ap. 11. How do we use cookies? The DCSA website uses cookies to improve the user experience and ensure that it is functioning effectively. We use analytics services to help us understand how effective our content is, what interests you as our user and to improve this website. This information is used for statistical and marketing purposes. For more information on the cookies that the DCSA website uses, we refer you to https://dcsa.org/cookies/. 12. How to manage cookies? You can set your browser not to accept cookies, however, in a few cases, some of our website features may not function as a result. 13. Privacy policy of other websites The DCSA website contains links to other websites. Our privacy statement applies only to our website, so if you click on a link to another website, you should read their privacy statement. 14. Changes to our privacy statement DCSA will review this privacy statement from time to time and will place any updates on this web page and will notify you, as much as feasibly possible, about any changes or updates to this privacy notice. The date on which this privacy statement was last updated is stated at the top of this page.15. How to contact us If you have any questions about the DCSA privacy statement, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via the contact form available on our website.